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Privacy policy

Effective Date: 3 March 2025

Tika EQ Pty Ltd ABN: 34 684 127 571 (“Tika EQ”, “we”, “our”, “us”) is committed to protecting your privacy and upholding the cultural rights associated with Indigenous Cultural and Intellectual Property (ICIP). This Privacy Policy outlines how we collect, use, store, and disclose personal information and ICIP in the context of our services, community consultations, and use of our website, www.tikaeq.com (the “Website”).

1. Scope

  • Information collected via the Website;
  • Information shared during community or stakeholder consultations;
  • Information and materials shared through our secure portal (“Portal”);
  • Indigenous Cultural and Intellectual Property (ICIP) managed, referenced or shared through our work.

2. Collection of Information

2.1 Personal Information


We may collect personal information including, but not limited to:

  • Name, email address, phone number, and postal address;
  • Employment details, affiliations or organisational roles (e.g. for stakeholder engagement);
  • Login credentials and account information (for authorised Portal users);
  • Sensitive information disclosed voluntarily in consultation settings or through Website forms.

2.2 Non-Personal Information

When you visit our Website, we may collect:

  • IP address and general location;
  • Device type, browser version, and operating system;
  • Website usage and navigation data (via cookies or analytics tools).

2.3 Community Consultations

During engagement activities, we may collect:

  • Verbal or written feedback, reflections or perspectives;
  • Cultural, historical or community-specific knowledge volunteered during consultation;
  • Photographs, audio or video recordings (only with prior consent).

2.4 Indigenous Cultural and Intellectual Property (ICIP)

ICIP includes cultural knowledge, language, stories, practices, expressions, and materials belonging to Indigenous communities globally.

Tika EQ recognises the cultural authority and custodianship of Indigenous Peoples and commits to engaging with ICIP respectfully and with consent, and under appropriate cultural governance.

3. Use of Information

We may use collected information to:

  • Deliver, improve and tailor our services, including policy, place and equity consultancy;
  • Facilitate community- and place-based engagement and reporting;
  • Manage authorised access to the Tika EQ Portal and ensure appropriate data security;
  • Meet legal, ethical and contractual obligations;
  • Inform research, program design or social procurement strategies;
  • Honour and preserve ICIP in culturally respectful and community-informed ways.

All use of ICIP will be guided by the principles of free, prior and informed consent, consistent with international best practice (e.g. UNDRIP) and local cultural protocols.


4. Protection and Sharing of Information

4.1 Protection of Information

We implement appropriate technical, physical, and organisational safeguards to protect personal information and ICIP against unauthorised access, misuse, alteration, or disclosure.

This includes secure data storage, encrypted communications, restricted user access for the Portal, and confidentiality obligations for staff and partners.

4.2 Sharing of Information

We only share information under the following circumstances:

  • With your explicit, informed consent;
  • With trusted third-party providers who assist us in website hosting or delivering engagement activities, bound by confidentiality obligations;
  • To comply with lawful obligations or enforce our rights;
  • ICIP is only shared or referenced publicly with the express consent of the relevant Indigenous Peoples, Traditional Owners or cultural custodians.

We do not commercialise, misrepresent or exploit ICIP.


5. Indigenous Cultural and Intellectual Property (ICIP)

We are committed to culturally respectful and just treatment of ICIP. Specifically, we:

  • Seek and obtain consent before using, referencing or storing any ICIP;
  • Attribute ICIP appropriately to the relevant Indigenous community or Custodians;
  • Follow cultural governance and authority processes for decision-making;
  • Prohibit unauthorised access, reproduction, or sharing of ICIP materials or stories.
  • Require that all authorised Portal users and project partners uphold these principles when engaging with ICIP.

By engaging with Tika EQ, you also agree to respect these principles in relation to ICIP.


6. Your RightsYou have the right to:

  • Access, correct, or request deletion of your personal information;
  • Withdraw your consent at any time (subject to legal or contractual obligations);
  • Opt out of non-essential communications (e.g. newsletters);
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details in section 11.


7. Use of Cookies and Website Analytics

Our Website may use cookies and similar technologies to:

  • Improve functionality and performance;
  • Understand how users engage with our content;
  • Monitor security and session integrity for authorised Portal users;
  • Inform design and content updates.

You may choose to disable cookies through your browser settings, although this may affect your Website or Portal experience.


8. Portal Use and Data Governance

Access to the Tika EQ Portal is limited to authorised users only (e.g. clients, partners, or community reference group members).
Information shared through the Portal is subject to:

  • Confidentiality and cultural safety obligations;
  • Secure data management protocols; and
  • The Portal Access & Use Agreement, which governs acceptable use, cultural conduct, and data handling expectations.

Portal activity may be monitored to maintain system security and compliance with these standards.

9. Consent for Community Consultations

By participating in a Tika EQ-led community consultation, you consent to the collection and use of shared information for the purposes agreed at the time of engagement.

Any ICIP shared will only be used, represented, or stored with appropriate consent and in accordance with cultural protocols.

We acknowledge the emotional and cultural labour that can be involved in community participation and are committed to ethical, trauma-informed and inclusive practice.


10. Changes to This Policy

We may amend this Privacy Policy to reflect updates in our operations or legal responsibilities. Updated versions will be posted on our Website with the revised effective date clearly stated.


11. Contact Us

If you have any questions about this Privacy Policy, would like to access your information, or raise a concern, please contact:

  • Phone: 1300 932 820
  • Email: connect@tikaeq.com
  • Mail: Bay 5-7 North, 2 Locomotive Street, Eveleigh NSW 2015